We rented a unit here for over 2 years and paid our monthly rent on time. When we no longer needed the storage unit I called to discuss my 2 week notice, as it was vaguely instructed on their website, and find out if my bill would be pro-rated for the partial month. I spoke with "the manager" and she was extremely rude! Not only rude, but didn't bother to mention to me That a lock had been put on our storage unit because our payment was a few days late (again because I thought it would have been a pro rated amount). I went online and paid the bill while I was on the phone with her after she made very clear to me that it was a flat monthly fee no matter what. When we got to our unit to move the following day we were locked out of it and had to wait until the evening for an on call gentleman could come out and unlock it. I was so disappointed and frustrated that the manager was so rude and not helpful. I will never do business or recommend business to the establishment again because of this.
Did auction there
Storage Max is a US Storage based in Wake Forest, North Carolina. Storage Max is located at 820 S Main St, Wake Forest, NC 27587, USA.
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