The service was great, and they even had one of the techs stay a bit late one evening so our bikes would be ready the next morning.
Plus the location on the greenway at the river gives a great place for a test ride. I didn't do this but they offer bike rentals too.
Helpful, friendly, professional and proactive. Stopped in for a quick cable adjustment - the Bike Guys checked my tires and pulled out two glass chips I hadn't even noticed! They have lots of bikes to rent and they're right on the Neuse River Trail!
I've been using The Bike Guy for all of my, my sons and my wife's bike maintenance needs for over 2 years now. Rob (owner) is not only a great guy and fun to talk to, but his knowledge of cycling in general and bicycle repair and diagnostics is simply amazing. Great shop!
These wonderfully low-key bike guys took in my 15 year old hybrid bike with a broken bunch of gear teeth and restored it to like-new, including polishing all the rust off its chrome handlebars. They did the work for a reasonable price, no hyena, no trying to sell me on anything I didn't need. Nice folks, great atmosphere. Now they just need a little coffee shop in the corner...
It was time for a tune up and some maintenance on our road bikes. We had seen The Bike Guy whenever we rode on the Greenway trail, so we decided to give them a try.
Shop has great hours and friendly staff. The owner has great advice on products and prices are competitive. I had them do a tune up which took a few days but was done well.
This will be our new go-to shop for service!
More importantly, when we picked them up, they were both spotlessly clean, and my seven-year-old Trek Madone ran like a brand-new machine - the shifting was smooth and precise, and everything worked perfectly.
The Bike Guy is a US Bicycle Store based in Wake Forest, North Carolina. The Bike Guy is located at 9745 Fonville Rd, Wake Forest, NC 27587, USA.
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